Question 1

DO NOT USEYou decide to schedule a face-to-face meeting with your professor instead of e-mailing him.

Accepted Answer

A)  ​external noise
B)  ​environment
C)  ​channel
D)  ​decoding
E)  ​psychological noise C

Question 2

Using the information explained in "Characteristics of Competent Communicators," evaluate your communication competence in the context of one interpersonal relationship in which you are involved.Discuss the range of behaviors in which you engage, your ability to choose the most appropriate behavior, your skill in performing certain behaviors, your perceived levels of cognitive complexity, empathy, and self-monitoring operating in this relationship, and your commitment to the relationship.Be sure to explain this relationally, discussing the behaviors of the other person and describing how you adapt or fail to adapt to them.

Accepted Answer

In evaluating my communication competence in the context of an interpersonal relationship, I can see that I engage in a range of behaviors, including active listening, assertiveness, and nonverbal communication. I am able to choose the most appropriate behavior based on the specific situation and the needs of the other person. For example, if my friend is going through a tough time, I am able to show empathy and provide emotional support. On the other hand, if we are discussing a disagreement, I am able to assert my own perspective while still being respectful of their feelings.

In terms of my skill in performing certain behaviors, I believe that I am a good listener and am able to effectively express myself. However, I could improve my ability to manage conflict and navigate difficult conversations. I also perceive myself as having a high level of cognitive complexity, as I am able to consider multiple perspectives and understand the complexity of interpersonal dynamics.

In terms of empathy, I believe that I am able to understand and share the feelings of my friend, and I am able to demonstrate this through my actions and words. However, I could improve my self-monitoring in this relationship, as there are times when I may not be fully aware of how my behavior is impacting the other person.

In this relationship, my friend also exhibits a range of behaviors, including being a good listener and being assertive in expressing their needs. They are also empathetic and understanding. However, there are times when they may struggle with self-monitoring and may not always be aware of how their behavior is impacting me.

Overall, I am committed to this relationship and value open and effective communication. I am willing to adapt to the behaviors of my friend and work on improving my own communication skills in order to strengthen our relationship. I believe that by continuing to work on my communication competence, I can contribute to a healthier and more fulfilling relationship with my friend.

Question 3

All of the following elements are included in the transactional communication model introduced in Chapter One except

Accepted Answer

A)  ​message.
B)  ​environment.
C)  ​channel.
D)  ​sender.
E)  ​noise. D

Question 4

Using your own experiences as examples, explain the difference between interpersonal communication and impersonal communication.

Accepted Answer

The answer of Using your own experiences as examples, explain...

Question 5

Chapter One indicates that effective interpersonal communication is strongly linked to good health, social happiness and career success.

Accepted Answer

A) True 
 B)False

Question 6

The transactional model of communication suggests that communicators usually send and receive messages simultaneously.

Accepted Answer

A) True 
 B)False

Question 7

Communication competence is a trait that people either possess or lack.

Accepted Answer

A) True 
 B)False

Question 8

The ability to speak and listen effectively can mean the difference between succeeding and failing in a job.

Accepted Answer

A) True 
 B)False

Question 9

An older professor who forgets what it was like to be a student when he teaches is an example of how differing environments in the classroom can make understanding difficult.

Accepted Answer

A) True 
 B)False

Question 10

Describe an interpersonal communication incident from your experience, identifying at least five elements of the transactional model of communication shown in Looking Out/ Looking In.

Accepted Answer

The answer of Describe an interpersonal communication incident from your...

Question 11

Research has shown that competent communicators achieve effectiveness by​

Accepted Answer

A)  ​using the same types of behavior in a wide variety of situations.
B)  ​developing large vocabularies.
C)  ​apologizing when they offend others.
D)  ​giving lots of feedback.
E)  ​adjusting their behaviors to the person and situation.

Question 12

Psychologist Abraham Maslow suggests that the most basic human needs

Accepted Answer

A)  ​are invented by other psychologists.
B)  ​must be satisfied before we concern ourselves with other ones.
C)  ​are proof that animals ascended from lower animal forms.
D)  ​prove the existence of a superior being.
E)  ​are generated by others in interpersonal interaction.

Question 13

We are not communicating when we remain silent.

Accepted Answer

A) True 
 B)False

Question 14

You are worried about how your child is doing at school while your boss is giving the quarterly report.

Accepted Answer

A)  ​external noise
B)  environment​
C)  ​channel
D)  ​decoding
E)  ​psychological noise

Question 15

The only way we learn who we are is through communication.

Accepted Answer

A) True 
 B)False

Question 16

Identify the three different needs that are satisfied through communication.Provide examples for each from your own experience.

Accepted Answer

The answer of Identify the three different needs that are...

Question 17

Strategies you can use to develop a more mindful and competent style of intercultural communication include

Accepted Answer

A)  ​reading.
B)  passive observation.
C)  ​self-disclosure.
D)  talking to experts.
E)  ​all of these

Question 18

Transactional communication may be compared to dancing due to the involvement needed by each partner.

Accepted Answer

A) True 
 B)False

Question 19

Skillful, integrated communicators are characterized by​

Accepted Answer

A)  ​a conscious focus on communicating effectively.
B)  ​a greater degree of sociability.
C)  communicating competently without needing to think constantly about how to behave.
D)  ​exposure to a wide range of communication styles.
E)  ​others helping them out

Question 20

In the Looking at Diversity reading in Chapter One, Igor Ristic says that effective intercultural communication

Accepted Answer

A)  ​means understanding which customs are "right" and "wrong."
B)  ​is only achieved if one is able to visit at least a dozen different countries.
C)  ​is achieved through judging others' behavior by our own cultural standards.
D)  ​means making sure to maintain a large space bubble when seated with another person.
E)  ​involves being aware of various cultural norms and adapting our communication.​

Exam 1: A First Look at Interpersonal Communication

DO NOT USEYou decide to schedule a face-to-face meeting with your professor instead of e-mailing him.

All of the following elements are included in the transactional communication model introduced in Chapter One except

Using your own experiences as examples, explain the difference between interpersonal communication and impersonal communication.

Chapter One indicates that effective interpersonal communication is strongly linked to good health, social happiness and career success.

The transactional model of communication suggests that communicators usually send and receive messages simultaneously.

Communication competence is a trait that people either possess or lack.

The ability to speak and listen effectively can mean the difference between succeeding and failing in a job.

An older professor who forgets what it was like to be a student when he teaches is an example of how differing environments in the classroom can make understanding difficult.

Describe an interpersonal communication incident from your experience, identifying at least five elements of the transactional model of communication shown in Looking Out/ Looking In.

Research has shown that competent communicators achieve effectiveness by​

Psychologist Abraham Maslow suggests that the most basic human needs

We are not communicating when we remain silent.

You are worried about how your child is doing at school while your boss is giving the quarterly report.

The only way we learn who we are is through communication.

Identify the three different needs that are satisfied through communication.Provide examples for each from your own experience.

Strategies you can use to develop a more mindful and competent style of intercultural communication include

Transactional communication may be compared to dancing due to the involvement needed by each partner.

Skillful, integrated communicators are characterized by​

In the Looking at Diversity reading in Chapter One, Igor Ristic says that effective intercultural communication

Research has shown that competent communicators achieve effectiveness by

Skillful, integrated communicators are characterized by