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Amber Wants to Make a Sale

Question 36

Multiple Choice

Amber wants to make a sale.According to the nonverbal information presented in Chapter 6, to get compliance from a customer she might try​


A) ​speaking in a rate much faster than her customer's.
B) ​lightly touching her customer.
C) ​avoiding direct eye contact with her customer.
D) ​keeping her facial expression as neutral as possible.
E) ​None of these are advisable to gain compliance.

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