Which of the Following Is a Nondefensive Response to the Criticism

Multiple Choice

Which of the following is a nondefensive response to the criticism, "You've really messed up that account now"?​

A) ​"Tell me what, in your mind, I did that upset you."
B) ​"Not taking Mr.Kimble to dinner endangers the account?"
C) ​"So you're upset that the account may be lost?"
D) ​"Losing that account might really hurt our department?"
E) ​All of these answers are correct to respond nondefensively to that criticism.