A Car Servicing Company Is Known for Consistently Providing Excellent Services to Its Customers.In
Multiple Choice
A car servicing company is known for consistently providing excellent services to its customers.In the context of the characteristics of a quality service,which of the following characteristics is being displayed by the company?
A) Service assurance
B) Service responsiveness
C) Service durability
D) Service reliability
Correct Answer:

Verified
Correct Answer:
Verified
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