Solved

Match the Following Terms with the Definitions Listed Below

Question 66

Matching

Match the following terms with the definitions listed below.

Premises:

Responses:

Time spent on activities that add worth to the company's products, services, or processes.

Customer response time

A cost incurred to fix mistakes after the mistakes become know by the customer.

Prevention cost

A cost incurred to prevent mistakes from occurring.

External failure cost

A cost incurred to fix mistakes before the mistakes become known to the Customer

Appraisal cost

The cost incurred to detect mistakes as early in the process as possible.

Internal failure cost

The amount of time from when a customer places an order until the order is received.

Value-added time

Premises:

Time spent on activities that add worth to the company's products, services, or processes.

A cost incurred to fix mistakes after the mistakes become know by the customer.

A cost incurred to prevent mistakes from occurring.

A cost incurred to fix mistakes before the mistakes become known to the Customer

The cost incurred to detect mistakes as early in the process as possible.

The amount of time from when a customer places an order until the order is received.

Responses:

Customer response time

Prevention cost

External failure cost

Appraisal cost

Internal failure cost

Value-added time

Correct Answer:

Premises:

Responses:

Time spent on activities that add worth to the company's products, services, or processes.

A cost incurred to fix mistakes after the mistakes become know by the customer.

A cost incurred to prevent mistakes from occurring.

A cost incurred to fix mistakes before the mistakes become known to the Customer

The cost incurred to detect mistakes as early in the process as possible.

The amount of time from when a customer places an order until the order is received.