Multiple Choice
Online and offline customer contact points are often called ____.
A) page views
B) touchpoints
C) trigger words
D) spiders
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q3: When does technology-enabled relationship management occur?
Q7: A(n) _ is a Web site that
Q46: A _ is the part of a
Q50: A key element in any e-mail marketing
Q54: The total of all financial costs that
Q55: The marketing strategy that includes the practice
Q57: The highly customized approach to offering products
Q61: In the four Ps of marketing, the
Q62: In the _ stage of customer loyalty,
Q63: When creating a marketing strategy, managers must