Multiple Choice
Which of the following is not a characteristic of a bureaucracy?
A) Labour is divided with clear definitions of authority and responsibility that are legitimised as official duties.
B) Positions are organised in a hierarchy of authority, with each position under the authority of a higher one.
C) Administrative acts and decisions are recorded in writing. Record-keeping provides organisational memory and continuity over time.
D) Satisfied workers will be more productive.
E) Management is separate from the ownership of the organisation.
Correct Answer:

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Correct Answer:
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