Bianca Recently Discovered That the Reject Rate for Her Department

Multiple Choice

Bianca recently discovered that the reject rate for her department has exceeded the standard for performance in this area.What should Bianca do to exercise effective control?

A) She should order more training for her workforce.
B) She should contact the maintenance department and have them fix her machinery.
C) She should investigate and discover the cause of the problem.
D) She should suspend the poorer workers in her department.
E) None of these choices.