Multiple Choice
Match each term with the correct statement below.
-Technical language that only technical people can understand
A) Technical retail associate
B) Acronyms
C) Help-desk technician
D) PC support technician
E) Expert system
F) Bench technician
G) Jargon
H) PC service technician
I) Ticket
Correct Answer:
Verified
Correct Answer:
Verified
Q39: Hardware and software products generally have more
Q40: As a support technician,your goals can include
Q41: <i>Match each term with the correct statement
Q42: A help-desk call is the most difficult
Q43: When working with a customer,your primary job
Q45: Describe the PC service technician role.
Q46: <i>Match each term with the correct statement
Q47: Part of setting _ is to establish
Q48: A positive and helpful _ helps establish
Q49: When someone initiates a call for help,the