Which of the Following Differentiates a Functional Consequence from a Psychosocial

Multiple Choice

Which of the following differentiates a functional consequence from a psychosocial consequence?

A) Functional consequences are concrete outcomes of a product, whereas psychosocial consequences are abstract outcomes.
B) Psychosocial consequences are directly experienced by a customer, whereas functional consequences are not.
C) Functional consequences are intangible, whereas psychosocial consequences are tangible outcomes.
D) Psychosocial consequences are bundles of product attributes, whereas functional consequences are bundles of service attributes.
E) Functional consequences deal with how a product makes you feel, whereas psychosocial consequences deal with tangible, concrete outcomes.