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    Information Systems Today Study Set 1
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    Exam 8: Strengthening Business-To-Business Relationships Via Supply Chain and Customer Relationship Management
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    Customer Service and Support,the Second Component of an Operational Customer
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Customer Service and Support,the Second Component of an Operational Customer

Question 85

Question 85

True/False

Customer service and support,the second component of an operational customer relationship management (CRM),refers to systems that support the day-to-day sales activities of an organization.

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