During Orientation of New Nurse Managers,the Chief Nursing Officer Stresses

Multiple Choice

During orientation of new nurse managers,the chief nursing officer stresses strategies that help nurse managers to achieve a powerful image.Which groups of behaviours best contribute to a powerful image for the nurse manager?

A) Greeting patients,families,and colleagues with a handshake and a smile; listening carefully when problems arise.
B) For men,no facial hair,always wearing a suit and tie; for women,always wearing a suit and high-heeled shoes.
C) Maintaining a soft voice during times of conflict; making unbroken eye contact during interactions.
D) Smiling all the time; always wearing a suit and carrying a briefcase; for women,wearing no jewellery.