A Patient Complains to You That She Has No Idea

Multiple Choice

A patient complains to you that she has no idea who "her nurse" is on any given day."I ask one nurse for my pills,and she says,'That is not my job.' I ask the pill nurse about my lab tests,and she says that I should ask another nurse." The nursing care delivery model most likely to be employed in this situation is

A) differentiated practice.
B) team nursing.
C) functional nursing.
D) case management.