You Pull Staff Together to Assess a Situation in Which

Multiple Choice

You pull staff together to assess a situation in which the family of a seriously ill patient is anxious and is absorbing a great deal of staff time in consultation,discussion,and questioning of treatment decisions.Staff members are becoming distanced from the family.After inviting the concerns of staff,you explain that the organization values patient-centered care and suggest that evidence supports that acting as an advocate and a listener is helpful to families.You ask the staff for ideas as to strategies that are effectively patient-centered in these situations.In this situation,you are taking on which role?

A) Leadership
B) Management
C) Follower
D) Visionary