During a Discussion of Concern About Approaches Used with Aggressive

Multiple Choice

During a discussion of concern about approaches used with aggressive patients in the emergency department,several staff members express concern for their safety.It is important for the nurse manager to:

A) Look directly at speakers and acknowledge their comments.
B) Promise to implement each suggestion that is made.
C) Implement the idea that receives the most discussion.
D) Listen but implement the plan that she had in mind before the discussion began.