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As a Home Health Nurse,you Use E-Mail to Communicate with Some

Question 11

Multiple Choice

As a home health nurse,you use e-mail to communicate with some of your clients about their needs.You attend a conference for three days,and when you return,Mrs.S.is very upset because she sent you an email two days ago,and when you visit,she asks why you didn't respond,since she did not know what to do with her insulin dosage for that morning.As a result,she ended up with an overdose of insulin and in the ER.To prevent such occurrences in the future,it would be important to:


A) Advise patients that they should not contact you with urgent concerns.
B) Not communicate sensitive information in e-mails.
C) Advise patients as to how long you will be unavailable for responses to e-mails.
D) Advise patients to avoid using e-mail to discuss their needs with you.

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