The Head Nurse and the Administrator of a Cardiac Telemetry

Multiple Choice

The head nurse and the administrator of a cardiac telemetry unit disagree on how much time the head nurse should allot to various aspects of the role.Staff members on the unit complain that the head nurse is unavailable for clinical concerns because of being off the unit while attending meetings.To facilitate the process of role transition,the head nurse should:

A) Rely on his or her internal resources.
B) Attend a workshop on how to deal with difficult people.
C) Develop a relationship with a mentor who has overcome similar difficulties.
D) Schedule a series of meetings with staff and the administrator to clarify expectations.