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  3. Study Set
    Business Essentials Study Set 5
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    Exam 7: Operations Management and Quality
  5. Question
    In Which Type of System Must the Customer Be Actively
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In Which Type of System Must the Customer Be Actively

Question 4

Question 4

Multiple Choice

In which type of system must the customer be actively involved in order to receive the good or service?


A) Make-to-stock
B) High-contact
C) Intangible
D) Low contact
E) Operations process

Correct Answer:

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