A Look Back Cindy Reynolds, Tired from Working with Customers All Day, Decided

Multiple Choice

A Look Back
Cindy Reynolds, tired from working with customers all day, decided to take a 15-minute nap to help clear her head before the 4:15 managers' meeting.Her company had recently begun a re-engineering process as well as other changes requiring copious management input.As she leaned back in her chair, she wondered if management science had always been this way and how it all began.As she napped, she dreamed that, along with 'Spirit of Management Past' as her guide, she was travelling in the 'Management Way Back Machine' that took her back through management history.
-Refer to A Look Back (Scenario) .Cindy admired the works of Taylor and Gilbreth, two advocates of ________.

A) scientific management
B) organisational behaviour
C) human resource management
D) motivation
E) leadership