Multiple Choice
The service quality dimension described as 'giving all customers similar experiences each time' is called ________.
A) convenience
B) flexibility
C) consistency
D) accuracy
E) courtesy
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q67: The ways in which organisational work is
Q68: _ is the performance characteristics, features, attributes
Q70: Non-Deming<br>On Monday, the big news arrived.Bob's company
Q71: 'Value chain management' is externally oriented and
Q73: The ways in which organisational work is
Q74: Felcher & Sons Goes Global<br>Upon graduating from
Q75: According to the textbook, the two best-known
Q76: Deming outlined _ points for improving management's
Q77: Value Chain Management<br>Sandy is the new strategic
Q89: In a short essay, discuss technology's role