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Food for Thought Howard Owned Caselots, a Store That Sold Food and Non-Food

Question 82

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Food for Thought
Howard owned Caselots, a store that sold food and non-food items in a warehouse environment.He employed 350 people and had them work in specialised areas.Some people only unloaded the pallets from the trucks or drove the pallets onto the floor, and still others unloaded the pallets in their specific area of responsibility.He had managers controlling each specific area.For example, the automotive manager was in charge of all functions (accounting, purchasing, sales, etc.) related to the automotive area.This arrangement had generally worked well, but recently, he noticed that employees seemed bored, and turnover and absenteeism had risen.In addition, he found that attempting to get special projects completed, such as creating their new 'First-Class Customer' card, had turned into a nightmare due to the lack of cooperation and misunderstanding between the groups.
-Refer to Food for Thought (Scenario) .Caselots currently operates under the classical view of the division of labour.This is characterised by which of the following?


A) You only report to one manager.
B) Employees specialise in doing part of a task.
C) Employees specialise in doing one complete task.
D) People are divided according to their work interest.
E) Employees are trained to do many tasks to increase flexibility.

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