The Internal Hire Dan Young Is a New Sales Manager for the Flourish

Multiple Choice

The Internal Hire
Dan Young is a new sales manager for The Flourish Group, a private healthcare consulting firm based in New South Wales.Dan was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job.Thus, Dan is especially sensitive to potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods.
-Refer to The Internal Hire (Scenario) .After the New Year, Dan schedules a day to travel with each of his sales reps.He presents them with their bonus checks from the preceding year.He confidentially shares with each of them a report that he recently received from top management.This report provides a comparison of regional performance, based upon percentage of quota met, for each quarter and the entire year.Additionally, individual salespeople are compared on a bar graph with their peers within the region and corporate-wide for each quarter and the year.Finally, each employee is ranked on a percentile scale, indicating their relative performance for the year.Dan must provide management with a report offering reasons for poor performance and suggesting corrective actions.This is most representative of which performance evaluation technique?

A) MBO
B) critical incident
C) behavioural anchored rating scales
D) multi-person comparison
E) graphic rating scales