The Importance of Communication

Multiple Choice

The Importance of Communication
Employee morale has declined over the past few months among employees at Manufacturing Resources International, a multimillion-dollar company that focuses on the export of laser technology to various countries.Company management feels that employees and managers alike need a refresher course on proper communication.John has been hired as a consultant to analyse the situation and make recommendations to the company's senior management.
-Refer to The Importance of Communication (Scenario) .In his report, John also mentioned that ________ communication refers to communication that follows the official command or is part of the communication that follows the official chain of command, or is part of the communication required to do one's job.

A) theoretical
B) formal
C) informal
D) corporate
E) hypothetical