Companies with Strong Reputations for Quality Follow Certain Guidelines, Such

Multiple Choice

Companies with strong reputations for quality follow certain guidelines, such as ________.

A) establishing long-term relationships with suppliers
B) fostering individual effort and pride of workmanship
C) securing employees' commitment to the quality philosophy; it is not important to secure top management's full support, as the employees are the ones who work more closely with the products and the customers
D) All of the above