All Consumers Carry Schema in Their Minds When They Enter

Multiple Choice

All consumers carry schema in their minds when they enter the marketplace.According to the principles of perceptual vigilance and defence, a marketer should be careful to create a promotion for the new product that ________.

A) conforms to the customers' schema
B) violates the customers' schema
C) requires that customers defend their current views about the product category
D) is simple and easy to understand