Solved

A Department Store Decides to Use 'Mystery Shoppers' at Unannounced

Question 33

Multiple Choice

A department store decides to use 'mystery shoppers' at unannounced times to test for service quality among its personnel.Store personnel are rewarded for excellent service attitudes.Which of the following reinforcement schedules would most likely apply in this situation?


A) Fixed-ratio reinforcement
B) Fixed-interval reinforcement
C) Variable-frequency reinforcement
D) Variable-interval reinforcement

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions