Process Innovation ______

Multiple Choice

Process innovation ______.

A) is the development and introduction of a brand-new product or service through changes in product design
B) is the development and introduction of a brand-new product or service through changes in materials and components used in the product
C) refers to the way materials are ordered and delivered to a company
D) refers to the changes in the way in which product is produced or a service is delivered within the firm or across a supply chain.