Multiple Choice
Which of the following is true with regard to what a sigma quality level indicates?
A) It indicates how frequently a process can be expected to deliver products of good quality.
B) Lower sigma levels of quality mean that product reliability and customer satisfaction are higher.
C) A low sigma level suggests there is a high defect rate in the process.
D) A sigma quality level of 8 or higher is acceptable by ISO standards.
Correct Answer:

Verified
Correct Answer:
Verified
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