Multiple Choice
Servicescape refers to ______.
A) the physical surroundings in which a service is assembled and delivered
B) the physical surroundings in which the seller and government interact
C) the virtual space in which IT services are provided
D) the regulatory environment in which the firm functions
Correct Answer:

Verified
Correct Answer:
Verified
Q49: Which type of automation is appropriate for
Q50: Mass service is characterized by _.<br>A)high variety<br>B)high
Q51: The choice of a manufacturing method such
Q52: An advantage of a process layout includes
Q53: In operations management,ASRS stands for _.<br>A)assisted search
Q55: Which of the following terms is correctly
Q56: Which of the following is NOT a
Q57: Disadvantages of mass customization include _.<br>A)high capital
Q58: Automation in manufacturing processes can be broadly
Q59: Which of the following terms is correctly