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Which of the Following Is One of the Broad Categories

Question 20

Multiple Choice

Which of the following is one of the broad categories of mixed strategies that can be used in sales and operations planning for services?


A) the use of options to influence demand to match available capacity
B) annualized hours strategy
C) maintaining a permanent regular time workforce but using overtime or hiring additional part-time workers for peak periods
D) using different fare classes to partition demand

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