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The Owner of an Amusement Park Has Decided to Open

Question 17

Multiple Choice

The owner of an amusement park has decided to open a second entry booth and hire another employee to service customers entering the park.Customers arrive at the rate of 20 per hour and will wait in a single line until one of the two employees is available to provide service.The average service time of both employees is 2 minutes to provide service.T The arrival rate follows Poisson distribution,and the service time follows a negative exponential distribution.Determine the average time the customer spends in the queue.


A) 2.25 minutes
B) 3 minutes
C) 0.25 minutes
D) 1 minute

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