Multiple Choice
Which of the following statements about creating blueprints is FALSE?
A) Identify the services process to be blueprinted and the customers who will experience the service.
B) Envision the service from the organization's perspective.
C) Envision the actions of the service delivery personnel.
D) Consider all likely service scenarios and how they should play out ideally.
Correct Answer:
Verified
Correct Answer:
Verified
Q73: In process layouts,the process facilities are shared
Q74: _ is the time required for the
Q75: The time required to completely produce an
Q76: A technique developed by Richard Muther used
Q77: In selecting a process,we can plot the
Q79: In a production process,the total time consumed
Q80: A line is said to be unbalanced
Q81: ABC Corporation would like to evaluate
Q82: The _ is the relationship between two
Q83: A Muther's grid _.<br>A)is a visual representation