When It Comes to Dealing with Employee Resistance, Managers Should

Multiple Choice

When it comes to dealing with employee resistance, managers should ______.

A) ignore it and do what needs to be done
B) explain once to employees why they are wrong and then implement the change
C) recognize that if employees don't want to change, the change should probably be abandoned
D) call employees in one by one and tell them to change or leave
E) recognize that the resistance is often legitimate from the employees' point of view