When the Nurse Receives a Telephone Order from the Healthcare

Multiple Choice

When the nurse receives a telephone order from the healthcare provider's office, which guidelines should the nurse use to ensure the order is correct? Select all that apply.

A) Ask the provider to repeat or spell out medication.
B) Read the order back to the provider.
C) Ask the provider to speak slowly.
D) Know agency policy for telephone orders.
E) Sign the provider's name and credentials.