Which of the Following Statements Is FALSE

Multiple Choice

Which of the following statements is FALSE?

A) The word "queue" derives from the French word for a braid of hair.
B) Only straight lines that determine order of service can be considered queues.
C) Milgram found that individuals enforce the norms of a waiting line both verbally and nonverbally.
D) Queues are based on the norm "first come,first served" (or "first in,first out") .
E) Queues are sustained both by social norms and self-interest.