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  2. Topic
    Business
  3. Study Set
    Retail Management
  4. Exam
    Exam 1: An Introduction to Retailing
  5. Question
    A Customer's Satisfaction with a Retailer's Customer Service Depends on Expectations
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A Customer's Satisfaction with a Retailer's Customer Service Depends on Expectations

Question 8

Question 8

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A customer's satisfaction with a retailer's customer service depends on expectations and past experience.

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