Multiple Choice
Which statement concerning the American Customer Satisfaction Index (ACSI) is not correct?
A) Fast-food franchises typically receive the highest ACSI scores.
B) The ACSI is based on an ongoing study.
C) The ASCI index is based on a scale of 0 to 100.
D) The retailer with the highest 2015 satisfaction scores was Amazon.com.
Correct Answer:
Verified
Correct Answer:
Verified
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