According to the Textbook,which of the Following Is a Best

Multiple Choice

According to the textbook,which of the following is a best practice to be used when dealing with defensive employees?

A) Use position power to convince the employee that the appraisal is accurate.
B) Ignore emotions and focus on solving all problems identified in the appraisal.
C) Recognize that defensive behaviour is normal.
D) Explain to the person that defensive behaviour is unacceptable.
E) Tell the person that the appraisal will be repeated by another manager.