In the Second Step of the Termination Interview Process Described

Multiple Choice

In the second step of the termination interview process described in the textbook,the manager should

A) move slowly but positively through the termination interview.
B) get to the point by informing the employee of the decision.
C) get to the point, but reassure the employee this was not the manager's decision and that the final decision is open for discussion.
D) smile and be friendly, but also be direct and accommodating in order to ensure that the employee's opinion is considered in the final decision.
E) start with discussing the employee's positive characteristics, deliver the termination decision news, and then end with a positive comment about the employee's skillset.