Watkins-Alpha Inc

Multiple Choice

Watkins-Alpha Inc.recently faced a public defamation suit concerning one of its employees who blogged against a minority group of customers through the company's Facebook page.Based on this scenario,which of the following actions by the company would have helped them avoid such consequences,at the same time utilize social media for their business purposes?

A) The company should have developed and publicized a social media policy.
B) The company should have designed and developed their own social media information system.
C) The company should have restricted employees from using social media platforms.
D) The company should have monitored and removed ambiguous content at that very instant.