Multiple Choice
Evan accidentally quoted a customer a price for new flooring that was more than $1,000 less than the actual price. His manager had a choice of punishing Evan or providing him coaching and retraining on how to calculate the cost of flooring correctly. His manager chose to retrain Evan, using the control of
A) feedforward.
B) concurrent.
C) feedback.
D) evaluation.
E) monitoring.
Correct Answer:
Verified
Correct Answer:
Verified
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