Multiple Choice
All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:
A) Leadership
B) Strategic planning
C) Team Learning
D) Customer focus
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q1: Fact-based management includes four key ideas.Which of
Q2: W.Edwards Deming asserted that managers need to
Q3: Joseph Juran is credited for developing the
Q4: Which of these is NOT a reason
Q6: Crosby,a well known quality management thought leader,asserts
Q7: All of the following items are valid
Q8: Which of the following statements is consistent
Q9: The formality of a kick-off meeting can
Q10: DMAIC is typically used as a method
Q11: Just as total quality dramatically changed general