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Service Firms Use Information Technology to Create Barriers to Entry

Question 16

Multiple Choice

Service firms use information technology to create barriers to entry, generate revenue, enhance productivity, and serve as data base assets. Which cell in the matrix below is productivity enhancement?  
Service firms use information technology to create barriers to entry, generate revenue, enhance productivity, and serve as data base assets. Which cell in the matrix below is productivity enhancement?   A) (a) B) (b) C) (c) D) (d)


A) (a)
B) (b)
C) (c)
D) (d)

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