Multiple Choice
Which of the following is not an increase in service complexity?
A) A supermarket adds a florist shop.
B) A supper club opens for Sunday brunch.
C) A restaurant switches from "house salad" to a salad bar with 40 items.
D) A health spa hires a massage therapist.
Correct Answer:
Verified
Correct Answer:
Verified
Q37: JIT is an example of information driven
Q38: An increase in divergence can maximize the
Q39: For companies offering customized services, which one
Q40: Service processes can be classified according to
Q41: Blockchain is a trusted immutable digital ledger
Q43: Readiness to embrace new technology is a
Q44: The term "customer contact" refers to the
Q45: Service complexity can be measured by analyzing
Q46: Financial consulting is a service with low
Q47: In the new service development process cycle,