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    Service Management Operations
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    Exam 4: The Service Encounter
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    A Person Who Drives 100 Miles to a Factory Outlet
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A Person Who Drives 100 Miles to a Factory Outlet

Question 45

Question 45

Multiple Choice

A person who drives 100 miles to a factory outlet once a month to buy clothing for the family is ________.


A) an economizing customer
B) an ethical customer
C) a personalizing customer
D) a convenience customer

Correct Answer:

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