Multiple Choice
Organisational performance can be measured against:
A) best country practice, world's best practice, industry ROI, past performance and internal targets
B) world's best practice, industry average, past marketing performance and market share
C) best industry practice, world's best practice, industry average, past performance and internal targets
D) sectoral best practice, industry average, past performance and financial targets
Correct Answer:
Verified
Correct Answer:
Verified
Q1: KPI is an acronym for:<br>A) Kaplan Production
Q2: Since intangibles such as customer satisfaction cannot
Q3: The set of dimensions of the 'performance
Q5: Criticisms of In search of excellence by
Q6: The set of measures in the 'triple
Q7: The 'performance measurement cube' extends the balanced
Q8: The set of models for measuring strategic
Q9: Market share,innovation and growth are examples of
Q10: The performance measures for 'not-for-profit' organisations include:<br>A)
Q11: Criteria for an organisation to be chosen