When the Local Fast-Food Restaurant Manager Caught an Employee Giving

Multiple Choice

When the local fast-food restaurant manager caught an employee giving free food to his friends,she fired him on the spot. When an employee stayed late after work one night to help a woman start her car,the manager rewarded him. Which type of control did the restaurant manager use in these two instances?

A) bureaucratic control  
B) objective control  
C) self-control  
D) autocratic control