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    Exam 17: Managing Service and Manufacturing Operations
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    What Determines a Product's Quality
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What Determines a Product's Quality

Question 92

Question 92

Multiple Choice

What determines a product's quality?


A) reliability,homogeneity,and durability  
B) tangibility,validity,and homogeneity  
C) serviceability,tangibility,and validity  
D) durability,reliability,and serviceability

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