Multiple Choice
The Ritz-Carlton Hotel has a culture that embodies the importance of creating value for guests among all employees. One way this is implemented is by giving the front desk employees the authority to correct a problem presented by a guest without having to have approval from a manager. Which type of orientation does this company embrace?
A) market
B) product
C) sales
D) outward
Correct Answer:
Verified
Correct Answer:
Verified
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