Black and Decker Is Well Known for Power Tools

Multiple Choice

Black and Decker is well known for power tools. However, if the company thinks of itself merely as a power tool company instead of a company that delivers the benefits users want, such as cut materials or holes in materials, it could be taking a short-sighted focus of its business. If a technologically advanced device is developed that could replace the need for power tools to deliver those benefits, this company could go out of business. What would Black and Decker be said to suffer from if this occurs?

A) brain drain
B) cognitive dissonance
C) marketing disconnect
D) marketing myopia